Privacy Statement
What We Do With Your Information
When you purchase from our store, we collect personal information you provide, such as your name, address, and email. When you browse our store, we also automatically receive your computer’s IP address to learn about your browser and operating system.
If you opt in, we may send emails about our store, new products, and updates.
Consent
By providing personal information to complete a purchase, verify payment, or arrange delivery, you consent to us using it for that purpose. If we request information for marketing or other purposes, we will ask for your explicit consent.
Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service.
Shopify
Our store is hosted on Shopify Inc., which provides the platform for selling our products. Your data is securely stored in Shopify’s databases behind a firewall.
Payment:
If you use a direct payment gateway, your credit card data is encrypted according to PCI-DSS standards. Purchase transaction data is kept only as long as necessary and then deleted.
For more details, you can review Shopify’s Terms of Service and Privacy Statement.
Third-Party Services
Third-party providers, such as payment gateways, collect and use your information only as necessary to provide their services. They have their own privacy policies, which we encourage you to read. Some providers may operate in jurisdictions different from yours, so your information may be subject to their local laws.
When you leave our store to use a third-party site, their privacy policies apply, not ours.
Security
We take reasonable precautions to protect your personal information, including SSL and AES-256 encryption for credit card data. Although no method is 100% secure, we follow PCI-DSS standards and industry best practices.
Cookies
We use cookies to improve your experience. Some key cookies include:
- _session_id – stores session info
- _shopify_visit – tracks number of visits
- _shopify_uniq – counts visits per customer
- cart – stores cart contents for 2 weeks
- _secure_session_id – session token
- storefront_digest – access control if the shop has a password
Age of Consent
By using this site, you confirm you are of legal age in your jurisdiction or have parental consent for any minors in your care.
Changes to This Privacy Policy
We may update this policy at any time. Changes take effect immediately upon posting. If the store is acquired or merged, your information may be transferred to new owners.
Questions and Contact
For access, correction, or deletion of personal information, complaints, or more information, contact our Privacy Compliance Officer at flowhue.vip@gmail.com.